MyMelos Terms of Service

2.1 Outside AI Providers

Generating a song requires specialised models, so the Service calls on outside artificial intelligence providers (“AI Providers”) as needed. Depending on the feature, your prompts, keywords, lyrics, genre or mood choices, audio, images, and other required Inputs may be passed to those providers for near-instant processing.

Our current and potential AI Providers include Suno, Inc. (music generation, vocal synthesis, and arrangement), Anthropic PBC (Claude, for prompt handling, lyric assistance, and instruction writing), and OpenAI, LLC (ChatGPT, for prompt generation, multimodal understanding, and responses). Which providers we use may change with our features, your region, model availability, and technical configuration.

Those services belong to their own providers and are subject to their terms, policies, and technical limits. Apart from the limited right to use the Service that these Terms give you, nothing here grants you ownership of or rights in any outside model, interface, system, technology, or service. How we handle personal data in this context is described in our Privacy Policy.

3.1 Registering and looking after your account

Some features — saving songs, subscribing, or using advanced generation — need an account. Please give accurate, complete, and current details, and keep your sign-in credentials safe. To the extent the law allows, you are responsible for losses that result from failing to protect your credentials or to tell us promptly about suspicious activity.

If you think your account has been accessed without permission, your credentials have leaked, or you spot unusual transactions or generation activity, contact us right away at service@bitdynamic.co.

3.2 Free tiers and fair use

We may offer free tiers, trial credits, or promotional allowances with limited generation capacity. You may not collect, stack, resell, or misuse free credits by creating multiple accounts, using throwaway email addresses, sharing accounts, running scripts, bots, or crawlers, hiding behind proxy pools, using false identities, or other improper means.

If we reasonably conclude that an account is bound up with fraud, account farming, unusual transactions, billing evasion, misuse of a payment instrument, free-tier abuse, or activity that undermines platform security, we may — as the law permits — limit features, freeze credits, require verification, withdraw irregular benefits, block linked accounts, decline refunds, or take other necessary steps. Where it is reasonably practicable, we will tell the affected user the main reason, unless legal, regulatory, safety, or anti-fraud concerns say otherwise.

3.3 Age limits and younger users

The Service is for people aged 13 and over. Where the law in your country or region sets a higher minimum, that higher age applies, and if you are below it you must not sign up or use MyMelos.

Anyone aged 13 to 17, or anyone who has not yet reached the age of majority in their home jurisdiction, may only use MyMelos with a parent's or legal guardian's awareness, permission, and continued oversight. Where the law, a platform's rules, or our own risk controls call for it, we may require you or your guardian to confirm your age, your guardianship relationship, or your consent. Should that confirmation not be provided, we can suspend or restrict the features concerned.

Platform age signals (planned). To keep younger users in an age-appropriate experience, honour our duties to protect minors, and keep unsuitable features beyond their reach, we may later — where the platform supports it and where the law together with any user or guardian authorisation permits it — read the age bands, age categories, and guardian-approval outputs that tools such as Google's Play Age Signals and Apple's Declared Age Range make available. Such outputs would not ordinarily carry a full date of birth or identity paperwork. We would use them only in the ways our Privacy Policy describes: age-appropriate experiences, feature limits, safety, risk control, legal compliance, and minor protection. If those outputs are missing, not applicable, or insufficient to satisfy legal requirements, we may seek a different reasonable form of age or consent confirmation from you or your guardian.

3.4 Sanctions, export controls, and regional limits

You confirm that you do not appear on any sanctions, restricted-party, embargo, or export-control list kept by the United Nations, the United States, the European Union, the United Kingdom, China, or any other applicable authority, and that you will not use the Service in breach of export-control, trade-sanctions, anti-money-laundering, counter-terrorism-financing, or similar laws. We may lawfully restrict access by particular countries, regions, entities, or accounts.

3.5 App store terms

These Terms are between you and BitDynamic alone. Neither Apple Inc. nor Google LLC nor any of their group companies is a party to them, though if you obtained the app through their platforms you must also follow the applicable store terms. For the iOS version, to the extent the law allows, Apple and its subsidiaries may be third-party beneficiaries of the parts of these Terms that concern the Apple-distributed app.

3.6 Using the web version

When you reach the Service through our website, web app, or web console, we may use cookies, local and session storage, pixel tags, SDKs, and device identifiers to support sign-in, guard your account, deter fraud, process checkout, remember your language and region, measure performance, diagnose errors, help us improve the product, and — where the law allows — attribute marketing. Strictly necessary cookies are normally indispensable to sign-in, checkout, security, and the core features. You can control non-essential cookies through your browser or any preference tool we provide, though switching some off can stop sign-in, payment, subscription management, content saving, or the rest of the web features from working.

The web version may connect with services from Stripe, PayPal, cloud hosting, fraud screening, analytics, email, and customer support, or with other outside parties. Those parties may handle payment, security, risk-control, or technical data under their own terms and privacy policies. Our Privacy Policy explains this processing in more detail.

4.1 Our intellectual property

Apart from your Inputs and the rights these Terms expressly give you, everything behind the Service — the software, interfaces, models, algorithms, architecture, databases, APIs, SDKs, brand names, logos, documentation, visual design, workflows, model weights, and training methods — belongs to BitDynamic or its licensors. Without our prior written consent, you may not reproduce, alter, distribute, sell, rent, disassemble, decompile, defeat protective measures on, or otherwise make use of our intellectual property.

4.2 Your Inputs stay yours

You keep whatever rights you lawfully hold in the Inputs you submit. You confirm that you have every right, consent, and permission needed to use, upload, submit, and have us process those Inputs, and that they do not infringe or misappropriate anyone's copyright, trademark, trade secret, likeness, publicity, privacy, biometric rights, or other lawful interest.

4.3 The licence we need to run the Service

So that we can operate, maintain, secure, debug, improve, and deliver the Service, you grant BitDynamic and the suppliers we need a worldwide, non-exclusive, royalty-free licence — sublicensable only where necessary — to host, copy, cache, transmit, reformat, process, analyse, render, store, display, review, and return your Inputs and Outputs. That licence is limited to what the Service, these Terms, our safety and security needs, the features you request, our legal duties, and the protection of legitimate interests require.

Once you delete Content or close your account, we delete or anonymise it within the retention periods in the Privacy Policy, unless keeping it is reasonably necessary for legal compliance, disputes, security audits, backup rotation, anti-fraud, Content you posted publicly, or remix and collaboration features you switched on.

4.4 AI training and product improvement

Unless you give separate express consent or make the relevant Content public, we will not use your private projects, original voice recordings, voiceprints, personal voice models, Content held in a minor's account, or private material that plainly carries sensitive personal information to train, fine-tune, or develop foundation models offered to the public or to third parties.

For Outputs you choose to publish, public remixes, public settings, general prompts, feedback, aggregated or anonymised data, and data you authorise, you allow us — as the law permits — to use it to improve, test, evaluate, fine-tune, and train our models, safety systems, and features. We apply access limits, permission separation, de-identification, aggregation, anonymisation, and retention controls, as described in the Privacy Policy.

4.5 What you may do with Outputs

Paid subscribers. While your paid subscription is active, your payment is complete, and you comply with these Terms, BitDynamic assigns or grants you — to the extent it can transfer them — the rights it may hold in Outputs generated through your account during that period, so you can use them for lawful commercial purposes. This does not affect material, voices, or rights belonging to third parties, open-source licences, app store rules, or any legal limits on whether Outputs can be copyrighted, registered, protected exclusively, or used commercially.

Free and basic users. If you generate Outputs on a free tier, trial, or unpaid feature, then unless the product page says otherwise you get only a limited, non-exclusive, non-transferable, non-sublicensable licence to use them for personal, non-commercial, educational, testing, or entertainment purposes. If you put such Outputs on social media, in a community, or anywhere public, please make it clear and reasonable that the Content was made with MyMelos or includes MyMelos AI-generated material.

Whatever plan you are on, you may not turn Outputs to anything illegal, infringing, fraudulent, misleading, impersonating, defamatory, non-consensual-deepfake, child-endangering, or maliciously manipulative, or to any other purpose that breaches these Terms.

4.6 Remixing, collaboration, and public content

If you switch on remixing, collaboration, public posting, or community sharing, other people may view, comment on, share, or build derivative works from your public Content. The precise rights and permitted uses depend on the feature you turn on, the notices shown in the interface, and these Terms. You must be entitled to post the Content publicly, and you accept that public Content may be kept, reshared, or referred to by others.

4.7 AI Outputs are not unique and carry no guarantees

You accept that AI results can resemble Content produced for others, public data, everyday styles, plain prompts, or works owned by third parties. BitDynamic makes no promise that any Output is original, unique, copyrightable, registrable, free of infringement, merchantable, or suited to a particular purpose. Before putting Outputs to commercial or public use, you are responsible for checking copyright, trademark, likeness, voice, publicity, privacy, advertising, and other compliance concerns.

5.1 Copyright complaints and DMCA notices

BitDynamic respects intellectual property. If you believe that Content shown, hosted, generated, posted, linked, or distributed through the Service infringes a copyright you own or are authorised to represent, you may send us a copyright complaint or DMCA notice at service@bitdynamic.co. Please use “Copyright Complaint” or “DMCA Notice” as the email subject.

To help us review your request, please include as much of the following as you can:

1. The name, email address, and other necessary contact details of the rights holder or authorised agent;
2. A physical or electronic signature of the rights holder or authorised agent;
3. A clear description of the work you say has been infringed — if your notice covers several works, a representative list is fine;
4. Enough detail for us to find the allegedly infringing Content, such as a URL, user ID, work ID, file ID, timestamp, or page path;
5. A statement that you believe in good faith that the disputed use is not authorised by the rights holder, its agent, or the law; and
6. A statement that your notice is accurate and that you are the rights holder or are authorised to act for them — made under penalty of perjury where the law requires it.

Once we receive a reasonably complete complaint, we may, as the law allows, remove the Content, disable access, restrict distribution, ask for more information, notify the relevant user, keep records, or take other appropriate action. We may also forward the necessary parts of the complaint to the user who posted or generated the Content, so they can understand it and respond lawfully.

If your Content was removed or disabled and you believe the action was a mistake, a misidentification, or was covered by authorisation, fair use, or another lawful basis, you may send a counter-notice to service@bitdynamic.co. A counter-notice should include your identity and contact details, the location of the removed or disabled Content, an explanation of why you believe the action was wrong, your signature, and any other statements the law requires — including, where necessary, a statement that you accept service of legal process from the complainant or its agent.

As the law allows, we may restrict, suspend, or terminate accounts that repeatedly or seriously infringe intellectual property rights. Please do not file false, malicious, misleading, or abusive complaints, notices, or counter-notices. Whoever files a false or abusive notice is responsible for the resulting liability.

6.1 Paid features and taxes

Some features — extra generation credits, high-definition rendering, voice cloning, commercial-use rights, more storage, or advanced tools — require payment. The price, billing period, benefits, taxes, renewal terms, and cancellation method are shown on the purchase, store, or checkout page. Please keep your payment details accurate, valid, and lawfully authorised.

6.2 Automatic renewal

Monthly, quarterly, annual, and other recurring subscriptions renew automatically at the end of each billing period unless you cancel through the required channel before that period ends. Renewal is charged at the then-current price, or the price you were previously told about, plus applicable taxes.

For subscriptions bought through the Apple App Store or Google Play, cancellation, refunds, renewals, and billing are usually managed by that store. Cancel through your Apple ID, Google Play, or the platform's subscription-management page at least 24 hours before the current period ends — or earlier, if the platform's rules require it. For subscriptions bought through the web via Stripe, PayPal, or another processor, you can cancel in your account settings, through the web subscription-management portal, via a link from the processor, or through our support process.

6.3 Payments handled by others

BitDynamic does not directly collect or store complete card numbers, debit or credit card numbers, bank account details, or PayPal logins. Web payments, subscriptions, invoices, refunds, chargebacks, and payment risk controls may be handled by Stripe, PayPal, or other processors, while in-app purchases may be handled by the Apple App Store or Google Play. Those processes are governed by the relevant third party's own terms, privacy policy, refund rules, dispute procedures, and risk controls.

We may receive limited information from Stripe, PayPal, Apple, Google, or other processors that we need to run the Service — such as order numbers, payment confirmations, subscription status, customer or subscription IDs, payment tokens, billing email and country, invoice, refund and chargeback status, tax details, and anti-fraud outcomes. Those processors may also separately handle some payment information for their own compliance, risk-control, anti-money-laundering, sanctions-screening, tax, accounting, dispute-resolution, and security purposes.

6.4 Price changes

We may change prices to reflect service costs, model-compute costs, market conditions, or product changes. Where the law or platform rules require advance notice for existing subscribers, we will give it — through in-app messages, email, store mechanisms, or another reasonable channel — before a new price takes effect. If you do not agree to a change, you may cancel before it applies.

6.5 Refunds and instant delivery

Unless the purchase page, store rules, applicable law, or a separate written commitment from us says otherwise, used generation credits, delivered digital content, voice-cloning services that have already begun, and Outputs already downloaded or posted publicly are generally non-refundable.

Nothing in these Terms reduces any refund, withdrawal, cancellation, or other consumer remedy that cannot be waived under the consumer-protection laws or store rules that apply where you live. Send refund, withdrawal, or cancellation requests through the relevant purchase channel, store, or processor, or through our support process.